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CISEL Informatique SA
Industry: Technology
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Case Study
- Challenge
- Re-work the sales and marketing processes and provide systems supporting these new processes in order to improve the account management activities and develop new businesses
- Solution
- The CRM solution for CISEL was implemented based on SugarCRM Professional v4.5.
- Result
- Better level of transparency between the various departments, responsibility areas and processes involved.

Assembled using:
MySQL PHP Red Hat Enterprise Linux SugarCRM

Submitted by:
aschuster

Optaros

November 26, 2007

New York Times
Industry: Media & Publishing
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Case Study
- Challenge
- Home finance center offering real estate and mortgage search.
- Solution
- Solution assembled from 100% open source components.
- Result
- 200,000 new unique visitors in first 3 months.

Assembled using:
Red Hat Enterprise Linux PostgreSQL Bricolage PHP Apache HTTP server

Submitted by:
Dorin Mirulescu

Optaros

May 17, 2007

Swisscom Hospitality Services
Industry: Telecommunications
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Case Study
- Challenge
- Internet connectivity provider to hotels needed premium service to maintain pricing.
- Solution
- Assembled 100% open source components and 10 web services.
- Result
- Beat target adoption by 3X.

Assembled using:
PHP symfony JBoss AS Apache Axis Quartz Apache HTTP server MySQL

Submitted by:
Dorin Mirulescu

Optaros

May 19, 2007

Unity iQuestions Portal
Industry: Services
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Case Study
- Challenge
- Unique site providing expert video advice about family and career.
- Solution
- Accelerated assembly using pluggable components.
- Result
- A site built for maximum users appeal.

Assembled using:
PHP symfony Apache HTTP server WordPress Nagios

Submitted by:
Dorin Mirulescu

Optaros

May 19, 2007

Wonderbox
Industry: Retail
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Case Study
- Challenge
- Paris-based Wonderbox needed to revamp its web presence, e-commerce and CRM systems to handle rapid growth in orders.
- Solution
- Proven open source solutions delivered a new web front-end, CRM capabilities, a call center and merchandising tools.
- Result
- Better web experience and improved business results from real-time order tracking, account management and customer care.

Assembled using:
Mule SugarCRM Apache HTTP server MySQL PHP OSCommerce

Submitted by:
rlent@eosdirectory.com

Wonderbox (wonderbox.fr)

February 06, 2008

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