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- CISEL Informatique SA
- Industry: Technology
-
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Case Study -
- Challenge
- Re-work the sales and marketing processes and provide systems supporting these new processes in order to improve the account management activities and develop new businesses
- Solution
- The CRM solution for CISEL was implemented based on SugarCRM Professional v4.5.
- Result
- Better level of transparency between the various departments, responsibility areas and processes involved.
- Assembled using:
- Submitted by:
-
aschuster
Optaros
November 26, 2007
- New York Times
- Industry: Media & Publishing
-
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Case Study -
- Challenge
- Home finance center offering real estate and mortgage search.
- Solution
- Solution assembled from 100% open source components.
- Result
- 200,000 new unique visitors in first 3 months.
- Assembled using:
- Submitted by:
-
Dorin Mirulescu
Optaros
May 17, 2007
- Swisscom Hospitality Services
- Industry: Telecommunications
-
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Case Study -
- Challenge
- Internet connectivity provider to hotels needed premium service to maintain pricing.
- Solution
- Assembled 100% open source components and 10 web services.
- Result
- Beat target adoption by 3X.
- Assembled using:
- Submitted by:
-
Dorin Mirulescu
Optaros
May 19, 2007
- Swisscom Mobile Labs 2.0
- Industry: Telecommunications
-
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Case Study -
- Challenge
- Extend and redesign of a "google labs type" website meeting the demands of a community in a more suitable way, integrated innovative content management features
- Solution
- Alfresco web content management which allows an easy administration of the whole platform.
- Result
- Fully community based product development platform providing typical Web 2.0 functionalities
- Assembled using:
- Submitted by:
-
aschuster
Optaros
December 12, 2007
- Unity iQuestions Portal
- Industry: Services
-
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Case Study -
- Challenge
- Unique site providing expert video advice about family and career.
- Solution
- Accelerated assembly using pluggable components.
- Result
- A site built for maximum users appeal.
- Assembled using:
- Submitted by:
-
Dorin Mirulescu
Optaros
May 19, 2007
- Wonderbox
- Industry: Retail
-
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Case Study -
- Challenge
- Paris-based Wonderbox needed to revamp its web presence, e-commerce and CRM systems to handle rapid growth in orders.
- Solution
- Proven open source solutions delivered a new web front-end, CRM capabilities, a call center and merchandising tools.
- Result
- Better web experience and improved business results from real-time order tracking, account management and customer care.
- Assembled using:
- Submitted by:
-
rlent@eosdirectory.com
Wonderbox (wonderbox.fr)
February 06, 2008
